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Installation

This guide will help you install the MSM Data Collector Client on your computer.

System Requirements

Before installing, ensure your system meets these requirements:

  • Operating System: Windows 10/11, macOS, or Linux
  • Python: Version 3.11 or higher
  • Network: Access to your MSM server
  • Storage: At least 500 MB free space

Installation Steps

Step 1: Install Python

If you don't have Python 3.11+ installed:

  1. Download Python from python.org
  2. Run the installer
  3. Important: Check "Add Python to PATH" during installation
  4. Click "Install Now"
brew install python@3.11
sudo apt update
sudo apt install python3.11 python3-pip

Step 2: Verify Python Installation

Open a terminal/command prompt and run:

python --version

You should see Python 3.11.x or higher.

Step 3: Download the Data Collector

  1. Download the latest version from your administrator
  2. Extract the ZIP file to a location on your computer (e.g., C:\MSMDataCollector or /home/user/MSMDataCollector)

Step 4: Install Dependencies

Open a terminal/command prompt in the extracted folder and run:

pip install -r requirements.txt

This will download and install all necessary components.

Installation Complete

You're now ready to configure the application. Proceed to Configuration.

Troubleshooting Installation

Python not found

If you get "python is not recognized" error:

  • Windows: Make sure you checked "Add Python to PATH" during installation
  • macOS/Linux: Try using python3 instead of python

Permission errors during pip install

Run the command with user flag:

pip install --user -r requirements.txt

Still having issues?

Contact your system administrator for assistance.